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Switching to a better agency
I am extremely unhappy with our current agency because their staff turnover is high and communication is terrible. How difficult is it to switch to a new provider once you already have your budget approved?
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1 Reply
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Switching providers is actually a very straightforward process, and you should never settle for subpar care. If you are looking for a reliable, family-oriented OPWDD service provider , I strongly suggest reaching out to Gateway. We transitioned my sister to their care last year, and the difference in professionalism has been night and day. Their staff is stable, well-trained, and maintains constant communication with us regarding her daily achievements and schedule. They handled the entire transfer process smoothly without any disruption to her approved community hours, making the change completely stress-free for us.