The verification section for Slotorado says the operator may request valid ID, proof of address, payment-method documents, a selfie, video verification or a verification call. It lists up to five business days for document review and gives users 30 calendar days from a request to provide KYC or compliance materials. Check the exact upload instructions shown in your account before sending anything. Images should be clear, complete and unedited, with only information the official form requires. Do not email identity files to an address copied from a forum post. Verification requirements can vary by case, so support should confirm what remains outstanding and whether a new upload replaces an earlier one.